Cause Analysis and Countermeasures on 40 cases of Nursing Disputes Resulting from the Withdrawal of Needle of Venous Transfusion in Pediatrics Outpatient Department

Abstract

Objective: To enhance the nursing quality and the satisfaction degree of nursing service by analyzing, rectifying and reforming the causes of nursing disputes in 40 cases of venous transfusion in pediatric outpatient department resulting from withdrawal of needle. Methods: In view of the dispute causes, strengthen the training of young nurses, enhance the nurses’ communication skills, establish standard process of withdrawal of needle, encourage the nurses to take early stage psychological assessment and intervention of the patients and their parents who are discontent, and intensify the health communication and education. Results: Strict enforcement of the process of withdrawal of needle, conduct early stage psychological assessment and intervention on the patients and their parents, and effective health communication and education can effectively reduce the occurrence rate of disputes. Conclusion: Enforce the process of withdrawal of needle strictly, take timely psychological assessment and intervention on the patients and their parents, strengthen the nurses’ service awareness, and implement the health communication and education can ensure the safety of patients’ transfusion and the nurses’, thus effectively enhance the nursing quality and the satisfaction degree of nursing services in pediatrics venous transfusion.